How to enable multi-factor authentication on your account.
Multi-factor authentication (MFA) is a security feature that helps protect your Go365 account and your password. Here's how you enable multi-factor authentication for your Go365 account.
- Download an Authenticator app such as "Google Authenticator" or "Microsoft Authenticator" from your app store.
- Click Profile in the left navigation of your screen.
- Click Authentication.
- Click Setup Now.
- Scan the QR code with your authenticator app and click Next.
- Enter the OTP generated by your authenticator app.
- Click Verify to enable the two-factor authentication.
Note: After you've turned on multi-factor authentication (MFA), the Go365 account can only be access using the OTP generated by the authenticator app. If you encounter issues using the multi-factor authentication (MFA) to login, you may access your account using the backup codes. Learn more about recovery backup codes.